ASHBOUNDZYRICS STUDIO

ASHBOUND / PLAYER SUPPORT

A hand,
when you need it.

Stuck, spotted a bug, or have a question?
You're in the right place.

CONTACT THE STUDIO

Let's figure it out.

For gameplay issues, technical help, and privacy requests, email Zyrics Studio.

zyricsstudio@gmail.com

Your email app opens when you select this address.

A helpful bug report includes

  • Your device model and operating-system version
  • The Ashbound version you're playing
  • What happened and the steps that led to it
  • A screenshot or recording, if useful

Please remove private information from attachments. Never send passwords or payment details.

BEFORE YOU SEND

A few
quick answers.

Where is my progress saved?

The current offline release saves your progress on your device. There is no studio account or cloud-save service. Avoid uninstalling the game or clearing its storage if you want to keep your save.

Can I move my save to another phone?

The current game does not provide a built-in cross-device transfer. Your operating system’s backup and restore features may behave differently depending on the device. Contact us before making changes if you are unsure; we cannot guarantee recovery of a deleted local save.

How do I report a crash or display problem?

Email the device model, operating-system version, game version, and what you were doing when the problem occurred. Include a screenshot or short recording if it helps, with private information removed. Please do not uninstall the game just to troubleshoot, because this can remove local progress.

Can I request deletion of my information?

Yes. Contact us about support messages or beta-feedback submissions you sent. For local game data, use your device’s storage controls or uninstall the app, understanding that progress can be lost. The current release has no game account to delete.

Do I need an account or an internet connection to play?

The current game is an offline single-player experience with no sign-in requirement. Downloading or updating the app, sending email, and opening the optional beta-feedback form require an internet connection.