Permanent progress can be backed up with a linked Apple or Google account. Guest progress and unfinished runs stay on your device. Accounts, cloud saves and version checks use Firebase. Rewarded ads are optional and use Google AdMob. Delete your Ashbound account in the game; Google-linked accounts can also use this website.
Who we are & what this covers
Ashbound: Awakening is developed by Mrizzu Jyoti Saikia under the name Zyrics Studio. This policy covers the Android and iOS game, our support and feedback channels, and this website. It explains what information these services handle, why they use it, and the choices available to you.
The game requires an internet connection. You can continue as a guest or use a sign-in provider available on your platform: Google, or Sign in with Apple on iOS. Linked accounts can back up permanent progression. Guest sessions and unfinished runs remain on the device. Optional rewarded ads are offered in the game.
Apple, Google & guest accounts
Firebase Authentication creates and maintains your Ashbound sign-in session. Google sign-in processes your provider identifier, email address, display name and available profile information. Sign in with Apple processes your Apple-provided identifier and the name and email you choose to share; this may be an Apple private relay address. Guest play uses an anonymous Firebase user identifier without asking for an email address. Authentication also involves IP addresses and service information needed to secure the account.
We use this data to sign you in, identify the owner of your cloud save and manage your account. Guest play does not require an external account password, but still requires internet. Apple and Google handle their own sign-in credentials; never send your password or a sign-in code to Zyrics Studio.
The Google Sign-In service on iOS also declares processing of phone-number information, approximate location, account/device identifiers, usage information and other technical data for sign-in functionality and service analytics. Ashbound does not ask for your phone number, address book or precise GPS location. This provider processing is separate from gameplay analytics or advertising tracking.
Local progress & account cloud saves
Your chosen player name, avatar, chapter progression and clears, equipment, earned currencies, reward claims, mastery and trial records are saved locally. Linking Google or a supported Apple sign-in also stores these progression records in Google Cloud Firestore under your Firebase account identifier. This lets the same account restore progression on another installation. Device display/audio preferences and unfinished runs remain local. Guest progress is not a recoverable cloud backup until linked to a sign-in provider.
Wait for Cloud Save to say it is up to date before changing devices or uninstalling. A failed or pending sync can leave newer progress only on this device. If local and cloud saves differ, the game asks which to keep; balances are never added together. Cloud saves remain until account deletion. Operating-system backups may also keep local copies. In-game currencies are not real-money balances and cannot be cashed out.
Internet access & required updates
The game checks connectivity and uses Firebase Remote Config to check the minimum supported version for your platform. Firebase processes an installation identifier and technical information such as app and SDK versions, device/OS information, language, country code and time zone to deliver configuration and maintain its services. Provider SDKs also collect technical service metadata for reliability and product analysis. These are separate from your saved gameplay.
If connectivity or version verification fails, gameplay pauses until the connection is verified. Required updates use the relevant store: Google Play on Android or the App Store on iOS. Store accounts and testing-track access determine which updates are available.
Advertising & rewards
Ashbound offers optional Google AdMob rewarded ads for one revive per run, extra run coins and gear, daily diamonds, and daily chest openings. Ads are requested only after you choose to watch. Completing an ad earns the stated reward; duplicate gear follows the normal conversion to coins. Earned currencies have no cash-out value.
When the game asks for your age range, the choices are under 13, 13–15, 16–17, 18 or older, and prefer not to say. We save this choice on your device, separately from your account and cloud progress. We do not ask for a birth date. You can review or correct your range in Settings. The range is used to select advertising protections, not to verify your identity or grant consent.
On installations with this age-range choice, rewarded ads are off for players under 16, unanswered choices and prefer not to say. Players aged 16–17 receive under-age-of-consent treatment and requests for non-personalized ads. For adults, Google's consent service determines whether ads can be requested and which privacy choices apply; selecting 18 or older does not grant consent. All ad requests use a PG content limit. Earlier installations without an age-range screen apply under-age-of-consent treatment to all ad requests.
Google Mobile Ads and its consent service may process IP-derived approximate location, ad interactions, diagnostics and device identifiers for ad delivery, measurement and fraud prevention. Advertising protection flags are supplied to Google when an eligible player chooses an ad; we do not send a birth date. Restricted or non-personalized ads still involve data processing. Applicable ad privacy options are available in Settings through Google User Messaging Platform; availability depends on the session and region. Advertising controls are also available in your device settings. The iOS game does not request tracking authorization.
The game does not include Firebase Analytics or Crashlytics. Authentication, cloud-save and configuration services process the operational data described in this policy.
Support & optional feedback
If you contact zyricsstudio@gmail.com, we receive your email address and the information you send. We use it to answer your request, troubleshoot and provide related follow-up. Never send passwords or payment information.
Send Feedback opens an optional Google Form. The game does not attach your save or account identifier to the link. We receive the answers and contact details you submit and use them to investigate issues and improve Ashbound. Email and form providers process submissions to deliver their services.
When you visit this website
Our website has no advertising, analytics, tracking pixels or embedded feedback forms. Artwork and fonts are served from this site. When you choose to verify your account on the Account deletion page, we load Google Identity Services and use Firebase Authentication to verify ownership and delete the account you explicitly confirm. Google processes sign-in and connection information and may use its own cookies or browser storage. Our page keeps the verification token in memory only, does not save it to browser storage, and clears it when you cancel, complete deletion, close the page or verification expires.
Your browser sends connection data such as IP address, requested URL and browser information to our hosting infrastructure. Hosting and network providers may log this to deliver and secure the website. Retention depends on server configuration; contact us for questions about hosting logs.
Account deletion, retention & your choices
To delete your Ashbound sign-in account, open your player profile, choose Account, then Delete Account and confirm. You may need to sign in again to verify ownership. The game and this website first erase the cloud progression payload, then delete the Firebase Authentication account. Your Google or Apple account is unchanged. A minimal deletion marker keyed by the old Firebase identifier is retained to stop older devices from uploading the erased save again. It contains no player name, equipment, balances or gameplay records. Device copies and operating-system backups are separate; remove them through device storage and backup controls.
For a Google-linked account, you can verify ownership and confirm deletion directly on our Account deletion page without installing the game. This checks an existing account and does not create a new game account. Apple-linked accounts can use in-game deletion. If you cannot access the game, request help at zyricsstudio@gmail.com with the subject Ashbound account deletion and tell us which sign-in method you used. We verify ownership before acting; an email address or player name alone is not enough. For guests, use the original device and session where possible. Never send a password or sign-in code.
Authentication records are retained while your account exists. Firebase states that deleted authentication data is removed from live and backup systems within 180 days, and authentication IP logs are retained for a few weeks. Installation identifiers and advertising-service records are separate from your authentication account and follow the providers' retention policies; deleting the account does not promise to erase every advertising or installation record.
Support and feedback records are kept while needed for the request and follow-up, or applicable legal obligations. Contact us to request access, correction or deletion of information we hold, including a support message or feedback submission. We may request only the information needed to verify and locate it.
Request account deletionAge suitability
Use the age and content guidance on the game's store listing. If a parent or guardian believes a child has provided personal information through Ashbound or support, contact zyricsstudio@gmail.com so we can investigate and handle deletion where appropriate.
Changes & contact
We update this policy when the game's data practices change and revise the effective date. Check this page for the current policy.
Contact Zyrics Studio at zyricsstudio@gmail.com for privacy questions or requests. Privacy information is also available from the game's sign-in screen and Settings.
Email Zyrics Studio